Privacy Policy

The Aesthetic Press respects your privacy. This policy explains what information we collect when you order from shopaestheticpress.com, how it is used and who it is shared with. INFORMATION WE COLLECT Depending on how you order, we may collect your name, email address, phone number, billing information, shipping address, order details, the customization information for your order, artwork and files you upload, your messages to us, and account information if you create an account. HOW WE USE YOUR INFORMATION We use your information to create and produce your order, take payment, provide design proofs, ship or arrange pickup, send order updates, answer your questions, keep business and tax records, and improve the products and service we offer. PAYMENT INFORMATION Payments are processed by our payment provider. Card details are entered on the provider secure payment form. This website does not store raw card numbers. SERVICE PROVIDERS WE USE We share only what is needed with the services that run this business: our payment processor for payments, Shippo and the shipping carriers for rates, labels and tracking, our email provider for order emails, our website hosting and infrastructure provider, and an SMS provider only if text messaging is enabled in the future. We do not sell your personal information. ORDER COMMUNICATIONS We send order-related emails about your order, payment, processing, production, shipping, pickup, delivery and completion. Text message updates are only sent if you have specifically opted in and text messaging has been enabled. Marketing messages are separate and always optional. COOKIES This website uses cookies and similar browser storage to keep your cart and your signed-in session working. You can clear or block cookies in your browser, though some parts of the site may not work as intended. SECURITY Access to customer information is limited to The Aesthetic Press and authorized staff. Uploaded artwork and design proofs are kept in private storage rather than on public links. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information. DATA RETENTION We keep order and customer records for as long as needed to run the business, honor our policies and meet record-keeping requirements. YOUR CHOICES You may ask us what information we hold about you, ask us to correct it, or ask us to delete information we are not required to keep. You can unsubscribe from optional messages at any time using the link in the email, and reply STOP to opt out of text messages if they are enabled. CHILDREN This website is intended for use by adults. We do not knowingly collect information from children. CONTACT For any question about your information, use the contact page on shopaestheticpress.com and include your order number if your question is about an order. UPDATES TO THIS POLICY We may update this policy as the business changes. The updated date shown on this page reflects the most recent revision.